FAQ
Q. Do ThatToyShop have any retail shop to visit?
Ans: We operate out of cyberspace to save on expensive retail space, which we work on here for now. However if you have any questions for us just hit the “contact” button at the top of the store menu and we’ll get right back to you. You can visit our online retail store here. – http://www.ThatToyShop.com
Q. Do ThatToyShop provide Pre-Orders as well?
Ans: We provide pre-order for customers which is why we create this blog for customers who are interested to get the latest toys before it’s sold out.
Due to the limited quantities that TTS can orders, it is unlikely that TTS can make another orders for that particular items once quota has hit which we will close the pre-order sales.
Please note that Customers need to pay full amount before taking any pre-orders.
We afraid that there might be late cancellation after making the orders for you. We appreciate your understanding on this.
Shipping fees will be invoiced in a later date once items arrived. Once payment has make we will ship the item within 1-2 working days.
For any late cancellation upon receiving the payment, 30% of the total fees will not refunded to cover the cost for the cancel orders. So order carefully if you might find it elsewhere. We appreciate your understanding.
Q. What happen if TTS decided not to bring in the items that i pre-orders and which i have already make the full payment?
Ans: ThatToyShop will give you 100% refund. Note that ThatToyShop will inform you through email as well if they decided that they will not be bringing in the pre-orders items. However the chances of pre-orders being cancel are low.
Q. Do you have any newsletter? We are interested to get updates from you.
Ans: Yes we do! Subscribe to our free newsletter for latest updates on us. Sign up as Member to have your own personal account in our store as well.
Alternative, you can sign up our newsletter by clicking the Membership card on our left column.
Do note that you receive free discount voucher as well once you sign up with us!
Q. Do you blog as well? Or any program that enable us to have constantly update from you other than Newsletter?
Ans: Currently, we don’t provide any blog at the moment due to our work schedule. However we will constantly update store news through -Twitter!
We also provided updates for our items including pre-orders, new toys arrival, promotions and interesting news happening in toys industrial.
Visit us at www.twitter.com/thattoyshop to have more information. We may not be one of the big guns in toys industrial but we are happy to updates news that we love most! Alternative you can sign up our newsletter here!
FINAL NOTE
If you have any questions / comments on us (Service, Products, etc). Just hit the ”contact us” button at the top of the store menu and we’ll get right back to you.We love to hear from customers on our service and will learn and improve as time goes by.
Thank you for visiting ThatToyShop.com/blog, We hope this brief introductions will give you some insight about us and when you run across our items feel a little more comfortable.
If you have any suggestions on items you would like to see on sale send us an email we will try and find it for you as well. Do visit our online store – www.ThatToyShop.com
